Frequently Asked Questions (FAQ)

1. What types of products do you offer?

We specialize in Rajputi dresses and traditional attire. Our collection includes a variety of Rajputi Poshak, sarees, lehengas, and other traditional garments, all crafted with intricate designs and high-quality fabrics.

2. How do I place an order?

To place an order, simply browse our collection, select the items you wish to purchase, and add them to your cart. Once you are ready to checkout, follow the prompts to enter your shipping and payment information. You will receive a confirmation email once your order is complete.

3. Do you offer custom-made dresses?

Yes, we offer custom-made dresses tailored to your measurements and preferences. Please contact our customer service team with your requirements, and we will guide you through the process of creating your bespoke Rajputi attire.

4. What is your return and refund policy?

We accept returns of unused and undamaged items in their original packaging within 14 days of receipt. Certain items, such as custom-made or personalized products, are not eligible for returns. Please refer to our Refund Policy page for more detailed information.

5. How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method chosen at checkout. Standard shipping usually takes between 5-10 business days. Custom-made items may require additional time for production. You will receive a tracking number once your order has been shipped.

6. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. You can select your preferred payment method at checkout.

7. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through the carrier’s website. If you have any issues with tracking your order, please contact our customer service team.

8. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on the destination. Please check our Shipping Policy for more information on international shipping rates and estimated delivery times.

9. How can I contact customer service?

You can contact our customer service team by email at [insert contact email] or by phone at [insert contact phone number]. Our team is available to assist you with any questions or concerns you may have.

10. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, we may not be able to make changes or cancellations.

If you have any other questions, feel free to reach out to us. Thank you for shopping at krishnasanginirajputidress.com!